Briargate Cleaning Privacy Policy
Last Updated: April 8, 2026
At Briargate Cleaning, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us.
1. Information We Collect
We collect information that you voluntarily provide when booking our services, including:
Contact Information: Name, physical address, email address, and phone number.
Home Access Details: Gate codes, garage codes, or alarm instructions.
Service Preferences: Specific cleaning instructions, pet information, and home details.
Payment Information: Payment details are processed securely through our third-party payment processors (e.g., Stripe, Square, or Zelle). We do not store full credit card numbers on our local servers.
2. How We Use Your Information
We use your information strictly for business operations, including:
Scheduling and performing cleaning services at your residence.
Sending appointment reminders, invoices, and service updates.
Responding to your customer service requests.
Internal quality control and staff training.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share your information in the following limited circumstances:
Service Providers: With employees or contractors of Briargate Cleaning who need the information to perform their jobs.
Legal Requirements: If required by law, such as to comply with a subpoena or similar legal process.
Safety: If we believe disclosure is necessary to protect our rights, your safety, or the safety of our staff.
4. Data Security
We implement industry-standard security measures to protect your data. Access to sensitive information (like entry codes) is restricted to authorized personnel only. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
5. Marketing & Media
As outlined in our Terms & Conditions, we may take “Before and After” photos of our work. We ensure that these photos do not contain identifying information (such as family photos, mail, or house numbers) before they are used for marketing purposes. You may opt-out of this at any time by contacting us in writing.
6. Your Rights & Choices
You have the right to:
Review the personal information we have on file for you.
Request that we update or correct inaccurate information.
Request that we delete your contact information from our marketing lists.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Briargate Cleaning